Dear Yelper – No Comment
We have, in the past, attempted to openly reply to Yelp! reviews on their site from a company managed account. While we felt we should have the opportunity to openly reply to the remarks being made about our establishments, Yelp! disagreed and removed our responses. So we’ve taken the conversation to our own venue. We feel this is the most fair way to truly dialogue about the experiences we attempt to provide.
Nicole, while we may not agree with every fine detail of your eloquent reviews, we’re happy to overlook those points of contention in order to just say, “Thanks”. Reviews like yours bring a smile to our faces. Seriously. Thank you.